LEKAN: My name is Lekan Otufodurin. I retired as a media practitioner. I opted for annuity with AIICO for my pension payment and submitted the July 30 agreement to my PFA TrustFund on the same day.
The agreement was signed by TrustFund staff members. AIICO stated that the agreement is valid for 30 days to commence monthly payment of N58,203 to me. I, however, got a leter on September 7 from AIICO, stating that it got my 75 per cent payment from TrustFund on August 17, which is not within the one-month agreement and would pay me a lesser amount of N48,671.48, instead of the earlier agreed amount. This means I will be short paid by N9,532.
I want your intervention on this matter as it was not my fault that TrustFund did not send the money within the terms of agreement.
The AIICO staff members have been calling me but I don’t want to be rushed into taking a decision. Something is wrong with the system that makes a pensioner lose money because the PFA did not allegedly send the money within the expected time. The document was signed for by TrustFund on June 30. The same date is in the agreement as I stated above. But from the AIICO letter they got the money on August 17, which they said exceeded the tenure of the agreement.
In the AIICO letter to TrustFund, they stated they planned to commence payment from July 30, which is 30 days from the agreement.
I understand that you said PenCom said they did what they should do within the required time and same for TrustFund.
The AIICO letter, however, claimed that they did not get the fund within the required time. TrustFund acknowledged receipt of agreement with AIICO on June 30 but paid August 17, instead of July 30.
PenCom should let us know the time required to get back to the insurance company.
I am trying to get to resolve the matter to help others who may be in similar situation. The agencies involved need to abide by the conditions and not allow pensioners to lose money.
AMBROSE: My name is Ambrose Asemokha. I have my RSA with Leadway Pensure as my PFA. My company is Osido Limited while my PenCom PIN is: PEN 100822851617.
I turned 60 in April and decided to make claim. I visited their Benin office and filled in the form.
Since then, I have remained in touch with the office and my account agent by phone calls, WhatsApp and email.
When I filled the form, the last statement sent to me by email stated that my RSA balance was N440,000. This was confirmed by the Benin office and I was told that my balance will be paid lump sum as it was below N550,000, which is the maximum amount that is paid at once.
I followed up my application with the Benin office. During one of my calls, I was informed that it hasd been discovered that my RSA balance was more than N550,000 and so I will be paid a lump sum and a monthly pension. That a template detailing the payments would be sent to me to download, print and sign so that the payment could be made.
The promised template was sent to me by WhatsApp last Friday. In summary, it puts my balance at N576,000, my lump sum payment at N147,000 and my monthly pension at N4,000. I called my agent and the Benin office to protest the over N400,000 retained, out of which a monthly pension of N4,000 will be paid, telling them that the portion retained was too high and that N4,000 pension makes the entire amount valueless as N4,000 could not buy significant thing, whereas I know what to do with my N550,000 or N576,000, if released to create value for myself. Both staff members of Leadway Pensure did not see anything useful in what I have said and insisted that is how my contribution would be released.
I will appreciate if you can intervene for me by investigating the matter. Please intervene so that I can be paid what is due to me and put my contribution in my hands for better economic use. Thanks. Bola.
THE NATION: Dear Lekan and Ambrose, The Nation has sent your complaints to PenCom and your PFAs.
Do watch out for the newspaper publication next Wednesday for a response from the commission and subsequently every week for pension news.
MEDU: I retired in 2006, under the old NEPA/PHCN and by transition from NELMCO to PTAD.
My monthly pensions of January and March 2015 were omitted.
I have done all that I was told to do. I went to PTAD, up to five times but to my surprise, each time I went, they would tell me ‘no fund’ yet to pay. My complaints were published several times in The Nation newspaper pls.
I appeal to you, intervene for me.
PTAD: Parastatals Pensions Department is working to resolve complaints of verified pensioners.
However, the pensioner is advised to scan and send his pensioner’s verification acknowledgement slip to [email protected] to enable us review and update him on the status of his complaint.
He should also provide his phone number to enable us contact him.
ANNONYMOUS: Please I want to know why federal pension is not reviewed despite that workers have collected their arrears. PTAD
PTAD: We have not received any circular on the review of pension rate for pensioners.
He can call PTAD on 09-4621700 or 080022557823 for further clarification.
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